Safeguarding support hub

Welcome to Our Safeguarding Support Hub

The safety and wellbeing of children and families is at the heart of everything we do. Here you will find trusted resources, practical guidance and support services to help protect children from harm and create safe, nurturing environments at home, in school and in the community.

Online safety and Netflix's 'Adolescence'

The Netflix series Adolescence has been widely discussed since it was released in March 2025. The show provides a powerful, and at times difficult, look at the digital pressures young people face online and the role parents have to play in their digital wellbeing.

Free parent resources

To help, Smoothwall has created a resource page for parents and carers. It’s packed with practical advice, conversation starters, and useful insights to help navigate the various challenges the series brings to light.

From setting boundaries around screen time to processing upsetting online content, the resources are designed to give parents and carers the tools and knowledge to take the next steps in supporting their child’s digital wellbeing.

Early Help Hub

Support for children and young people is available by contacting Cornwall’s Early Help Hub.

The Early Help Hub Team

01872 322277:-Monday-Thursday – 8.45am-5.15pm and Friday 8.45am- 4.45pm (closed on bank holidays)

earlyhelphub@cornwall.gov.uk

Safeguarding support and help

NSPCC

National society for the prevention of cruelty for children. Support for children who have been abused, and protection for children at risk.

0808 800 5000

www.nspcc.org.uk

Childline

0800 1111

Free 24-hour service for children and young people. Help anyone under the age of 19 with any issues you are going through.

www.childline.org.uk

Mental health and wellbeing support

Young Minds

Young minds support young people with the tools to look after their mental health, up to the age of 25

Parents helpline- 0808 802 5544- Mon-Fri 9.30am-4pm

Young person – Text SHOUT to 85258- 24/7

Email- parents@youngminds.org.uk

9.30am-4.00pm Monday-Sunday

Cornwall Mind

Cornwall Mind provides a range of services for people experiencing mental health problems. The aim is to help people in our local communities to improve their mental health and wellbeing.

01208 892 855

info@cornwallmind.org

www.cornwallmind.org

Papyrus

PAPYRUS is dedicated to the prevention of suicide and the promotion of positive mental health and emotional well being of young people. 24 hours/7 days a week.

HOPELINE247 is confidential support for children and young people who are experiencing thoughts of suicide.

0800 068 4141

TEXT: 07860 039 967

Email: pat@papyrus-uk.org

www.papyrus-uk.org

Shout 85258

24/7 text service if in crisis. Shout is a free, confidential, anonymous text support service. Text from wherever you are in the UK.

If you are struggling to cope and need to talk, our trained Shout Volunteers can help day or night.

Text SHOUT to 85258

www.giveusashout.org

KOOTH

For free, safe and anonymous online support, visit Kooth.com

The Samaritans

The Samaritans provide emotional support to anyone in emotional distress, struggling to cope or at risk of suicide

116 123

24 hours a day, 365 days a year

www.samaritans.org

Campaign Against Living Miserably

An organisation that stands up for people who are struggling with life. Helpline and webchat open 365 days a year.

0800 58 58 58 Helpline for men

www.thecalmzone.net

Young People Cornwall

YPC offers support for young people aged 11 to 25

Making Waves - Young People Cornwall

Domestic abuse support

First Light

A charity for anyone who is experiencing or has experienced domestic abuse or sexual violence.

If you’re in Cornwall or Isles of Scilly and need advice on domestic abuse or support to recover from sexual violence, call our Safer Futures helpline on 0300 777 4 777.

Safer Futures

Help for people affected by domestic abuse, sexual violence and those demonstrating abusive behaviour.

0300 777 4777 Helpline Mon-Fri 9am-9pm

Sat- 9am-5pm

www.saferfutures.org.uk

Financial support and advice

Cornwall Council

For financial support or advice about care and support services for families visit www.supportincornwall.org.uk

If you are in financial crisis and live in England or Wales, call the free national helpline, Help through Hardship, on 0808 2082138 (open Monday to Friday, 9am-5pm, closed on public holidays)

Citizens Advice Cornwall

If you require the use of a Foodbank, contact: 0800 144 8848 to speak with Citizens Advice Cornwall who will be able to issue you with a food bank voucher

https://letstalk.cornwall.gov.uk/help-with-food