Safeguarding Support

Need to contact someone out of school hours about a safeguarding concern?
If you have a safeguarding concern and requires an urgent response, please email where a member of the team will be able to triage and signpost to the relevant member of staff on duty. 
In an emergency, call 999
Organisations offering support and advice

Multi Agency Referral Unit (MARU)

 If you are worried about a child, or you have a concern relating to a child, please contact: Multi-agency Referral Unit (MARU):

 0300 123 1116

 Out of hours number 01208 251300

Cornwall Council

For financial support or advice about care and support services for families visit


If you are in financial crisis and live in England or Wales, call the free national helpline, Help through Hardship, on 0808 2082138 (open Monday to Friday, 9am-5pm, closed on public holidays)

St Austell Foodbank 

01726 65313

The Light & Life Centre,

Units 4-5 Brunel Business Park,

The Sidings,

St Austell,

PL25 4TJ


Newquay Foodbank 


 Locations | Newquay Foodbank- for the locations


National society for the prevention of cruelty for children. Support for children who have been abused, and protection for children at risk.

0808 800 5000


0800 1111

Free 24-hour service for children and young people. Help anyone under the age of 19 with any issues you are going through.

Cornwall Mind

Cornwall Mind provides a range of services for people experiencing mental health problems. The aim is to help people in our local communities to improve their mental health and wellbeing.

 01208 892 855

Shout 85258

24/7 text service if in crisis. Shout is a free, confidential, anonymous text support service. Text from wherever you are in the UK.

 If you are struggling to cope and need to talk, our trained Shout Volunteers can help day or night.

 Text SHOUT to 85258

Campaign Against Living Miserably 
An organisation that stands up for people who are struggling with life. Helpline and webchat open 365 days a year.
0800 58 58 58 Helpline for men
If you would like support with your mental health, the following agencies can be contacted:
If you are, or someone else is, in danger, always call 999 first. For advice, or non-urgent calls, call NHS 111.
First Light
A charity for anyone who is experiencing or has experienced domestic abuse or sexual violence.
If you’re in Cornwall or Isles of Scilly and need advice on domestic abuse or support to recover from sexual violence, call our Safer Futures helpline on 0300 777 4 777.

Early Help Hub

Support for children and young people is available by contacting Cornwall’s Early Help Hub.

The Early Help Hub Team

01872 322277:-Monday-Thursday – 8.45am-5.15pm and Friday 8.45am- 4.45pm ( Closed on Bank holidays) 


Citizens Advice Cornwall

If you require the use of a Foodbank, contact: 0800 144 8848 to speak with Citizens Advice Cornwall who will be able to issue you with a food bank voucher

DISC Newquay

DISC aim to help those who are in immediate need, families, single parents, young people, OAP’s, homeless and those who potentially might be in the Newquay and district areas. 

07726 345028

Safer Futures

Help for people affected by domestic abuse, sexual violence and those demonstrating abusive behaviour

 0300 777 4777 Helpline Mon-Fri 9am-9pm

Sat- 9am-5pm

Young Minds

Young minds support young people with the tools to look after their mental health, up to the age of 25

Parents helpline- 0808 802 5544- Mon-Fri 9.30am-4pm

Young person – Text SHOUT to 85258- 24/7


9.30am-4pm Monday-Sunday

The Samaritans

The Samaritans provide emotional support to anyone in emotional distress, struggling to cope or at risk of suicide 

116 123

24 hours a day, 365 days a year


PAPYRUS is dedicated to the prevention of suicide and the promotion of positive mental health and emotional well being of young people. 24 hours/7 days a week.

HOPELINE247 is confidential support for children and young people who are experiencing thoughts of suicide.

0800 068 4141

TEXT: 07860 039 967


For free, safe and anonymous online support, visit
Young People Cornwall

YPC offers support for young people aged 11 to 25

Making Waves - Young People Cornwall